Question 1

Shipping

Accepted Answer

UNLESS THE ITEM IS PREORDERED, ALL PRODUCTS SHIP OUT WITHIN 10 BUSINESS DAYS . EVERYTHING IS HANDMADE BY ME, ONE PERSON, AND I STILL HAVE A DAY JOB. YOU WILL RECIEVE A TRACKING NUMBER AND A CONFIRMATION EMAIL AS SOON AS IT IS SENT.

Question 2

Returns

Accepted Answer

ALL ITEMS ARE CUSTOM AND NOTHING IS MASS PRODUCED. LAUNCHES ARE EXTREMELY LIMITED, AND RETURNS ARE NOT ACCEPTED. IN CASE OF LOST PACKAGES OR DAMAGED ITEMS, PLEASE REACH OUT TO ME. ISSUES OF THAT NATURE ARE HANDLED ON A CASE BY CASE BASIS. SHOOT ME AN EMAIL AT INFO.LONERBRAND@GMAIL.COM (INFO.LONERBRAND@GMAIL.COM)AND WE CAN WORK SOMETHING OUT.

Question 3

Care

Accepted Answer

ALMOST ALL ITEMS ARE 100% COTTON UNLESS OTHERWISE NOTED. PLEASE WASH ON COLD AND HANG DRY TO AVOID FADING OR SHRINKAGE. GRAPHICS ARE SCREEN PRINTED WITH HEAT SET PLASTISOL INKS, SO THEY SHOULD BE PRETTY DURABLE. STILL, TO AVOID CRACKING, PEELING, OR FADING, WASH MINIMALLY. EACH ITEM IS HAND MADE SO THE NICER YOU TREAT IT, THE LONGER IT WILL LAST.

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